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Author Topic: turkish airlines ?  (Read 12482 times)

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Offline tfcrew

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Re: turkish airlines ?
« Reply #25 on: April 11, 2017, 01:16:53 PM »

too many issues and risk improbabilities to fly that route 

 

How about those friendly skies of United?

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Offline tfcrew

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Re: turkish airlines ?
« Reply #26 on: April 11, 2017, 01:25:39 PM »
Report that the removal of paying customers was to make room for United employees flying standby :cluebat: .............

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Offline cc3

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Re: turkish airlines ?
« Reply #27 on: April 11, 2017, 05:09:21 PM »
Report that the removal of paying customers was to make room for United employees flying standby :cluebat: .............


Totally incorrect. The employees were crewmembers needed to fly a flight outbound from SDF after their arrival there. Without them, that flight would have been canceled, thereby denying up to 70 passengers their conveyance to their destination. When crewmembers have to fly as passengers to staff a flight downline, they are not standby passengers. They are 'positive space' passengeers, which means that they are priority passengers for the business of the airline, thus far more important than the average reduced fare passenger. The gate agents may have mishandled the boarding of passengers, or the crewmembers may have been assigned at the last minute to travel on the flight in question. Lay people commenting on this situation have no concept of operational considerations involved in deregulated airline operations. If you mass travelers want different and better treatment, let's return to the regulated conditions existing before Jimmy Carter forced deregulated airline travel down America's throat in 1978. Of course, your average ticket price would probably increase by 400 %.

Offline Anotherkiwi

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United Airlines debacle
« Reply #28 on: April 11, 2017, 05:59:49 PM »
Totally incorrect. The employees were crewmembers needed to fly a flight outbound from SDF after their arrival there. Without them, that flight would have been canceled, thereby denying up to 70 passengers their conveyance to their destination. When crewmembers have to fly as passengers to staff a flight downline, they are not standby passengers. They are 'positive space' passengers, which means that they are priority passengers for the business of the airline, thus far more important than the average reduced fare passenger.

Point taken, but that in no way excuses the violent assault on a passenger who was minding his own business and was perfectly entitled to retain his assigned seat.

The gate agents may have mishandled the boarding of passengers, or the crewmembers may have been assigned at the last minute to travel on the flight in question. Lay people commenting on this situation have no concept of operational considerations involved in deregulated airline operations.

Then why couldn't the airline have explained this to the passengers already on board the aircraft? It has been reported that United offered $800 as an incentive, but that nobody volunteered (which seems strange, because I understood that a youngish couple DID give up their seats).  The flight is only an hour and a quarter, and there are 12 flights a day (five by United), so surely nobody without an urgent meeting would have been too inconvenienced by waiting an hour or two for the next flight.  I know that airlines do have the right to select passengers, and have a list of priorities to use, but to pull out a 69 year old doctor who had operations scheduled for the following day seems a bit ridiculous.

Offline HoundDaddyLee

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Re: turkish airlines ?
« Reply #29 on: April 11, 2017, 06:14:41 PM »
Totally incorrect. The employees were crewmembers needed to fly a flight outbound from SDF after their arrival there. Without them, that flight would have been canceled, thereby denying up to 70 passengers their conveyance to their destination. When crewmembers have to fly as passengers to staff a flight downline, they are not standby passengers. They are 'positive space' passengeers, which means that they are priority passengers for the business of the airline, thus far more important than the average reduced fare passenger. The gate agents may have mishandled the boarding of passengers, or the crewmembers may have been assigned at the last minute to travel on the flight in question. Lay people commenting on this situation have no concept of operational considerations involved in deregulated airline operations. If you mass travelers want different and better treatment, let's return to the regulated conditions existing before Jimmy Carter forced deregulated airline travel down America's throat in 1978. Of course, your average ticket price would probably increase by 400 %.


CC,


While I understand that the air crew needed to get to Louisville, if United had said "$1000 + hotel and first class ticket tomorrow", people would have jumped for the chance to volunteer. I travel often and fortunately have never been bumped. But the PR nightmare that United management has created is inexcusable. When I see this much stupidity from a major corporation CEO, I am shocked. You do not have to man handle an old man to get off a flight. Especially in the world of cell phone cameras.


HDL

Offline tfcrew

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Re: turkish airlines ?
« Reply #30 on: April 11, 2017, 06:35:24 PM »
It doesn't really seem that the Izzy report was 'totally incorrect'.
The airline did screw up as passengers were bumped for the benefit of the airlines [any way you dice it]

I don't remember ever flying on United.

Does anyone remember the United pilot that went on a political rant?


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Offline cc3

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Re: turkish airlines ?
« Reply #31 on: April 11, 2017, 06:53:02 PM »

CC,


While I understand that the air crew needed to get to Louisville, if United had said "$1000 + hotel and first class ticket tomorrow", people would have jumped for the chance to volunteer. I travel often and fortunately have never been bumped. But the PR nightmare that United management has created is inexcusable. When I see this much stupidity from a major corporation CEO, I am shocked. You do not have to man handle an old man to get off a flight. Especially in the world of cell phone cameras.


HDL
HDL, I agree with most of what you have written. I was only replying to the poster who said that the employees who were boarded were 'standby' priority. That poster was totally wrong. The situation could have been handled in a more civilized fashion. The actual perpetrators of rough treatment of the customer in question were actually city of Chicago employees. Why no condemnation of Chicago and its treatment of airline customers? Why no condemnation of the socialist mayor of Chicago, the city of rampant murder?

Offline cc3

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Re: United Airlines debacle
« Reply #32 on: April 11, 2017, 07:02:34 PM »
Point taken, but that in no way excuses the violent assault on a passenger who was minding his own business and was perfectly entitled to retain his assigned seat.

Then why couldn't the airline have explained this to the passengers already on board the aircraft? It has been reported that United offered $800 as an incentive, but that nobody volunteered (which seems strange, because I understood that a youngish couple DID give up their seats).  The flight is only an hour and a quarter, and there are 12 flights a day (five by United), so surely nobody without an urgent meeting would have been too inconvenienced by waiting an hour or two for the next flight.  I know that airlines do have the right to select passengers, and have a list of priorities to use, but to pull out a 69 year old doctor who had operations scheduled for the following day seems a bit ridiculous.

A 69 year old doctor who is a convicted drug and sex felon??? Operations scheduled the next day? Because of his felony convictions, he had had his medical license suspended for many years, and had only been restored to limited allowance to practice medicine in 2015. I rather doubt that he had any legitimate 'operations' to perform the next day.

Offline tfcrew

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Re: turkish airlines ?
« Reply #33 on: April 11, 2017, 08:21:29 PM »
I was only replying to the poster who said that the employees who were boarded were 'standby' priority. That poster was totally wrong.
 

From now on.................
If you are going to respond to a post...read the post first before you disagree with the poster.
I said nothing. I stated nothing. I merely supplied a link.
 
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Offline tfcrew

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Re: United Airlines debacle
« Reply #34 on: April 11, 2017, 08:56:48 PM »
A 69 year old doctor who is a convicted drug and sex felon???   I rather doubt that he had any legitimate 'operations' to perform the next day.

How is all that relevant to the incident on the plane?
How are these 'doubts' justified regarding the man's treatment?
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Offline BillyB

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Re: turkish airlines ?
« Reply #35 on: April 11, 2017, 10:47:14 PM »

They could've drove the standby crew member to another airport less than an hour and half away OR they could've upped the money to find a volunteer that would agree to be bumped. United started at $400, then $800 and then ended it at $1000 until they decided to force somebody off. If the crew was so important to get to another plane to operate it, surely it's a bargain for United to offer $10,000 to find a volunteer instead of using force.

I've always worried about being bumped when I travel considering I sometimes have numerous connecting flights and that a girl could be waiting for me at the last stop.

The actual perpetrators of rough treatment of the customer in question were actually city of Chicago employees. Why no condemnation of Chicago and its treatment of airline customers?


What did United say to the airport security for them to act rough with the passenger? Security knows they're there to physically remove a passenger because the ask nicely first trick by stewardesses didn't work.
Fund the audits, spread the word and educate people, write your politicians and other elected officials. Stay active in the fight to save our country. Over 220 generals and admirals say we are in a fight for our survival like no other time since 1776.

Offline msmob

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Re: turkish airlines ?
« Reply #36 on: April 12, 2017, 04:15:21 AM »
Back on topic.. I flew to Frankfurt with Lufthansa. this am

Had a tiny sandwich and a tomato juice and 23kg hold baggage and 7 kg salon limit...

Flying on to Moscow via Lufthansa and returning via Turkish..

Some may worry about the 'risk' but I'll 'die' on a full stomach, a nice red wine or two, watching the latest movie))

With Lufthansa, one must download an entertainment app and use one's head phones.... Forgot them ? No entertainment ..Lufthansa don't supply them :(

 


Offline msmob

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Re: turkish airlines ?
« Reply #37 on: April 12, 2017, 02:40:00 PM »
Back on topic.. I flew to Frankfurt with Lufthansa. this am

Had a tiny sandwich and a tomato juice and 23kg hold baggage and 7 kg salon limit...

Flying on to Moscow via Lufthansa and returning via Turkish..

Some may worry about the 'risk' but I'll 'die' on a full stomach, a nice red wine or two, watching the latest movie))

With Lufthansa, one must download an entertainment app and use one's head phones.... Forgot them ? No entertainment ..Lufthansa don't supply them :(

UPDATE

The flight to Moscow was MUCH better - the meals were PIPING hot - never had one so hot and the wine / coffee / waters kept coming.. 

The Stewardesses were attractive and I practised my long dormant German ... problem was my rehearsed 1 red wine and a water please - in German - got a swift response - which I didn't get - so I had to admit defeat .. the red-headed lass - a long plat down her back said, " your accent was so good, I thought you were German .... " 

Now, if Lufthansa would up their baggage limit and I had remembered some speakers for the mobile  ( cell) I'd have been able to use their in-flight app  - which must be downloaded - before hand ... still ... I WAS able to download the Financial Times / Wall Street Journal, etc.

Any airline that serves HOT food, wine with water and has metal knives and forks and friendly cabin staff have a head start ...

Not having a USB port to charge the mobile ( cell ) is a pain .... my trusty brick of a power cell can top up 2 times - so I was OK


Offline Anotherkiwi

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Re: United Airlines debacle
« Reply #38 on: April 12, 2017, 05:59:06 PM »
A 69 year old doctor who is a convicted drug and sex felon???

Where did you get this information?  Whether or not it's true, it's not something that the gate or security staff would have been aware of when the decision was made to ask for volunteers to give up their seats.  I doubt also that United staff would have started trawling through Court records and social media before deciding which passengers to try to remove.

I presume that you've had people bumped off flights where you were amongst the flight crew (and maybe even when you were in the same position as the four crew waiting for a ride on this flight).  Did you EVER see people dragged off like this, suffering injuries which are so severe that the person in question is still in hospital several days later?  It doesn't matter that the security staff were Airport Police - they removed Dr Dao at the request of the United staff, not by making their own random choice.

Operations scheduled the next day? Because of his felony convictions, he had had his medical license suspended for many years, and had only been restored to limited allowance to practice medicine in 2015. I rather doubt that he had any legitimate 'operations' to perform the next day.

It doesn't matter that you have such "doubts."  You aren't him - you don't know him, or anything about him, other than what you've read since this happened, and it wouldn't be too much of a stretch to find that the airline itself dredged up all this negative publicity as a way of getting out of the hole dug by the staff, and the subsequent statements by the CEO.  I could quite easily doubt that you were ever an airline captain, simply on the basis that you've never provided any proof - but I don't.  I prefer to take people at their word, simply because most people generally don't lie.

Offline cc3

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Re: United Airlines debacle
« Reply #39 on: April 12, 2017, 06:44:16 PM »
Where did you get this information?  Whether or not it's true, it's not something that the gate or security staff would have been aware of when the decision was made to ask for volunteers to give up their seats.  I doubt also that United staff would have started trawling through Court records and social media before deciding which passengers to try to remove.

I presume that you've had people bumped off flights where you were amongst the flight crew (and maybe even when you were in the same position as the four crew waiting for a ride on this flight).  Did you EVER see people dragged off like this, suffering injuries which are so severe that the person in question is still in hospital several days later?  It doesn't matter that the security staff were Airport Police - they removed Dr Dao at the request of the United staff, not by making their own random choice.

It doesn't matter that you have such "doubts."  You aren't him - you don't know him, or anything about him, other than what you've read since this happened, and it wouldn't be too much of a stretch to find that the airline itself dredged up all this negative publicity as a way of getting out of the hole dug by the staff, and the subsequent statements by the CEO.  I could quite easily doubt that you were ever an airline captain, simply on the basis that you've never provided any proof - but I don't.  I prefer to take people at their word, simply because most people generally don't lie.

Airline captain from 1984 to 2006, on Continental Airlines (now part of United)...never had to request police support for pax removal. Captain on B-727, B-737, DC-10, B-757, B-767, B-777. Don't believe me? TS!

Offline BillyB

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Re: turkish airlines ?
« Reply #40 on: April 12, 2017, 08:25:03 PM »
United to compensate all passengers. Happy ending. I hope I get beat up on my next flight so everybody on board can have a happy ending.
Fund the audits, spread the word and educate people, write your politicians and other elected officials. Stay active in the fight to save our country. Over 220 generals and admirals say we are in a fight for our survival like no other time since 1776.

Offline tfcrew

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Re: turkish airlines ?
« Reply #41 on: April 12, 2017, 08:53:32 PM »
All the media twits have hired snoopers that jump on the background check sites and dig up dirt on anyone that shows up on the news.
There was even a question if they had found the correct David Dao...

http://www.latimes.com/nation/la-na-united-david-dao-20170412-story.html

The security goons failed to lift up the seat arm rests thereby smashing the Chinese Doc's face recklessly. He is suing big time.



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Offline cc3

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Re: turkish airlines ?
« Reply #42 on: April 13, 2017, 06:09:11 AM »
"...the Chinese Doc's face ..."? No...Vietnamese doc, but presumably a US citizen.

Offline Boethius

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Re: United Airlines debacle
« Reply #43 on: April 13, 2017, 04:42:04 PM »
Don't believe me? TS!

Kiwi specifically stated he does believe you.

"...the Chinese Doc's face ..."? No...Vietnamese doc, but presumably a US citizen.

He is an ethnic Chinese from Vietnam.  Dao=Tao.

The doctor never stated he was operating in the morning, just that he had patients to see.  His right to practice had only recently been reinstated.

This was handled abysmally by United (or more accurately, the regional airline flying under the United banner).  I believe that in the US, by law, if a passenger is delayed by more than two hours from the original flight arrival time when bumped, that passenger is entitled to the lesser of 400% of the cost of the flight or $1350 in compensation.  The gate agent should have offered that compensation, plus another perk, and rebooked that bumped passenger on a competing airline and someone would have taken it.  I would hazard a guess the agent didn't have that authority, or was poorly trained. In fact, when the supervisor from the gate was speaking to Dr. Dao, another passenger offered to take his place for $1600, and she laughed in his face. 

Removing a passenger by force, resulting in broken teeth, a broken nose, a concussion, and a damaged sinus cavity requiring surgery is not the way to resolve a need for crew seats.  Everyone should have been asked to disembark, and been told the plane was going nowhere until another two passengers agreed to stay behind.  So now, rather than say, $4000, it will cost United millions in a litigation settlement, the cost of refunding all passengers on that flight, the loss of business travelers who have stated they will switch airlines (that may be short lived), the drop of $1.4 billion in its stock, and a possible boycott in China, one of its growing markets, due to a perception there that this elderly Chinese physician was targeted because he's Asian (I don't believe he was targeted).  Granted, the result was not foreseeable, but it is a good lesson on giving employees on the ground, who are doing a high pressure job, more discretion.

I remember when flying to Hawaii, a WestJet (Western Canadian airliner known for its customer service) flight at a close gate had an overbooked flight from Vancouver to Las Vegas.  No one was willing to give up his/her seat, as it was a Friday before a long weekend, and I assume most on the flight had booked only for that weekend.  The gate agent offered a flight the next day (losing a whole day of gambling/entertainment), a voucher for free travel (useless to a lot of travelers) and an overnight in a hotel (and let's face it, hotels airlines pay for are usually crappy).  When that didn't work, they upped it to a night at the Fairmont at the Vancouver Airport (nice hotel, better than the Fairmont in downtown Vancouver though the location is poor), the flight, voucher anywhere in North America where WestJet flies, and $200 cash.  They had 2 takers, and needed another two.  I don't know what happened after that, as I left, but I assume they upped the offer further. 
« Last Edit: April 13, 2017, 07:43:50 PM by Boethius »
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Offline wallm

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Re: turkish airlines ?
« Reply #44 on: April 13, 2017, 06:14:19 PM »
I hope I get beat up on my next flight so everybody on board can have a happy ending.
Please let me know the flight details. I will be there to watch. ;D

Offline Anotherkiwi

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Re: United Airlines debacle
« Reply #45 on: April 14, 2017, 12:47:00 AM »
Airline captain from 1984 to 2006, on Continental Airlines (now part of United)...never had to request police support for pax removal. Captain on B-727, B-737, DC-10, B-757, B-767, B-777. Don't believe me? TS!

As Boethius wrote - yes, I do believe you, and I'm glad that your customer service skills are somewhat better than the staff and Police involved in this sorry episode.

However, you haven't actually answered my questions, and I AM actually interested in your reply, especially since what you wrote is incorrect.

A 69 year old doctor who is a convicted drug and sex felon???

The truth appears to be more like this:

Quote from: media outlets which have actually done some digging
His legal troubles started in 2003, when his medical license was suspended after an undercover sting operation at a Louisville motel for allegedly writing fraudulent prescriptions.

According to the documents, the licensing board had learned that Dao had become sexually interested in a patient and hired the patient as his office manager. That man later said he quit his job because Dao "pursued him aggressively" and arranged to provide him with prescription drugs in exchange for sex.

Dao was ultimately convicted in late 2004 of several counts of obtaining drugs by fraud or deceit and was placed on five years of supervised probation and surrendered his medical license.

His longtime effort to get his license back finally succeeded in 2015, when the licensing board allowed him to practice medicine again.

That's a long way from being a "sex and drug felon."

Also of interest is a comment I found following the above report on New Zealand's Stuff website:

According to a comment posted on the Daily Mail:  "The doctor on the plane was David Thanh Duc Dao, MD, not David Anh Duy Dao. Duc Dao has no criminal record. This is United trying to run a smear campaign"
I have no way of knowing if this is true, but is worthy of being checked.


Even more damning to those who've spread the story about his criminal past if this is true.

Offline fathertime

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Re: turkish airlines ?
« Reply #46 on: April 14, 2017, 05:01:58 AM »
How about those friendly skies of United?




Awful for him and for the other passengers that had to witness this.  I'm amazed at how poorly this whole situation was managed and how it could have reached that point.  I do hope United is forced to pay a lot of money, to insure this type of thing doesn't happen again. 


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Offline tfcrew

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The confusing rules .. family getting kicked off a Delta flight
« Reply #47 on: May 07, 2017, 12:36:22 PM »
These are the confusing rules that contributed to a family getting kicked off a Delta flight

The latest video of a clash between airline passengers and crew on a Delta Air Lines flight focused the spotlight on confusing federal and airline rules governing travel for small children.
Brian and Brittany Schear of Huntington Beach, Calif., told KABC-TV that they were returning from Maui with their two toddlers when the dispute arose on April 23. They wanted to put a 2-year-old child in a seat they had bought for their 18-year-old son, Mason, who had flown home on an earlier flight.
Here's what contributed to most recent encounter on a flight to go viral.
w/video
http://www.usatoday.com/story/news/2017/05/05/delta-dispute-confusion-child-travel/101322860/
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Offline Boethius

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Re: turkish airlines ?
« Reply #48 on: May 07, 2017, 12:57:45 PM »
The rules aren't confusing.  The flight attendant was wrong.  Children over 2 cannot travel on a parent's lap.  The threat of foster care was over the top.

The problem here is that the passenger didn't change the name on the ticket to that of his younger son.  I assume when the passenger with the name on the ticket (the older son) did not check in, Delta assumed the seat was available. 

Apparently, Delta has settled with the family and they're satisfied with the settlement.
« Last Edit: May 07, 2017, 01:39:57 PM by Boethius »
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Offline tfcrew

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Florida Airport Brawl
« Reply #49 on: May 09, 2017, 06:44:02 AM »
Quote
Videos posted online show the deputies trying to break up fights and detaining some unruly passengers.

Reports indicate nine flights were cancelled.

One witness told an ABC News Florida affiliate WSVN on Monday that they saw multiple people being detained.

"I saw two people go down on the floor and get ... handcuffed and dragged out of here," one witness, a passenger who was not named in the report, told WSVN.
 
Another passenger said he saw officers apprehending a woman.

In a statement, Spirit blamed the cancellations on the Airline Pilots Association. The airline claims some Spirit pilots are engaging in "unlawful labor activity" in order to disrupt operations. The low-cost carrier has filed a Federal lawsuit against the union.

http://abc13.com/news/cancelled-flights-lead-to-airport-brawl/1971301/
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