Need some IT help

[viking]

When I go to visajourney.com and click on processing times and then a center, say Vemont, I get this. Can anyone help me? I cant seem to access their site. Thanks.

500 Servlet Exception
javax.servlet.jsp.JspException: Can't insert page '/jsps/layouts/crislayout-ptimes.jsp'
: /jsps/layouts/crislayout-ptimes.jsp
at org.apache.struts.tiles.taglib.InsertTag$InsertHandler.doEndTag(InsertTag.java:902)
at org.apache.struts.tiles.taglib.InsertTag.doEndTag(InsertTag.java:465)
at _jsp._jsps._processtimes__jsp._jspService(jsps/Processtimes.jsp:15)
at com.caucho.jsp.JavaPage.service(JavaPage.java:60)
at com.caucho.jsp.Page.pageservice(Page.java:570)
at com.caucho.server.dispatch.PageFilterChain.doFilter(PageFilterChain.java:179)
at com.iba.fw.filter.AccessControlFilter.doFilter(AccessControlFilter.java:122)
at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
at com.iba.fw.http.ResponseHeaderFilter.doFilter(ResponseHeaderFilter.java:113)
at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
at com.caucho.filters.GzipFilter.doFilter(GzipFilter.java:208)
at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
at com.caucho.server.cache.CacheFilterChain.doFilter(CacheFilterChain.java:170)
at com.caucho.server.webapp.WebAppFilterChain.doFilter(WebAppFilterChain.java:173)
at com.caucho.server.dispatch.ServletInvocation.service(ServletInvocation.java:229)
at com.caucho.server.hmux.HmuxRequest.handleRequest(HmuxRequest.java:420)
at com.caucho.server.port.TcpConnection.run(TcpConnection.java:514)
at com.caucho.util.ThreadPool.runTasks(ThreadPool.java:520)
at com.caucho.util.ThreadPool.run(ThreadPool.java:442)
at java.lang.Thread.run(Thread.java:595)


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[OlgaH]

I cant seem to access their site. Thanks.

Viking,

 it is a Java error on the server... I think.

[tfcrew]

The website is goofed up
The same error on all the centers

[viking]

thanks guys. I thought it was just me.

[Turboguy]

I think they have it fixed now.

[viking]

Sorry TG. As of this time, its still the same.

[Turboguy]

I am not sure what the problem is but it is fine on my computer.  Just checked again.

[viking]

I still have the same problem. I updated all my Java software, cleared out all cookies and other stuff, and even tried to use Firefox instead of IE and get the same results. I even went directly to the web site from a google search and cannot get in.

[RussianWind]

Viking, it is their error, you just have to wait.
When I read your post in the morning, it worked fine. At the moment I write this message, I get the error too.

[Shadow]

If you want to know more about the error read here

[viking]

Shadow, you are the first one to actually find something that explains it in laymans tems. Thanks.

Rw. Thank you as well. I guess we just have to wait until they get their act together.

[Ade]

This application server side error; sometimes large organisations have multiple machines performing the same role and client requests are distributed evenly among them. As some people seem to see that it works okay now and then I suspect that the application server on one of those machines is defunct but possibly others are ok; keep on trying and you may get directed to a machine that is working.