Am I really to believe that the only way she can pick up her passport is by buying a $^#%$!@#* $600 plane ticket to go get it?
Not entirely true - there are passport renewal services available where the transaction can be conducted
from home, but you'll pay for the privilege. One such site is a company based in Chicago. I believe the rate
is $460 but don't quote me.
http://www.russianpassportservice.com/en/renewrussianpassport.htmlMy stepdaughter's passport expired about 18 months ago. An RWD member with whom we are good friends
was heading to the DC Embassy with his wife at the time. The Embassy allowed his wife to submit our daughter's
fee and application on her behalf, but we had to craft a power of attorney document. We did it in Russian just
to be sure, and had a fluent paralegal notarize it as well. Worked out fine - however, the same woman was NOT
allowed to pick up our daughter's passport when ready (IIRC, about 3 months later). My stepdaughter had to go
get it herself.
So your own wife is partially correct, but there are a few ways around it. For a fee, of course.
There's a bit more detailed information on their Russian language page:
http://www.russianpassportservice.com/