Help! Is there a Computer Guru in the house?

[Son of Clyde]

I uninstalled Windows XP Service Pack 2 because the help files in Internet Explorer were corrupted.

In Add/Remove programsHotFix KB891781 is listed as being installedbut when I access Windows Update I am told I have not successfully downloaded and installedthis HotFix and HotFixKB890830 cannot be downloaded and installed either.

Every other HotFix was successfully downloaded and installed.

Add/Remove Programs also shows HotFixes for Windows XP Service Pack 2 are still installed even though I have removed Service Pack 2.

I have reverted back to Windows XP Service Pack 1, so I don't need these Hot Fixes for Service Pack 2.

Thank you.

Any suggestions how I can clean up everything?

Thank you.

[bbernard]

Clyde,

I'm not sure if you had this problem corrected but the following link will take you to the actual Microsoft document on how to completely remove Service Pack 2 from your computer...

If you need more assistance let me know!

I am an MCSE, a Network Administrator for a county circuit court here in Florida, I own my own consulting business as well and started this career as an Exchange Engineer for Microsoft so I think I could be considered somewhat of a guru!!! If you ever need any assistance PM me....

bbernard

[Son of Clyde]

bbernard, I don't see the link.

I was able to run windows Update and bypass the specific hotfix.

Thank you for offering to help I may send a PM in the future if the problem persists.